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Service Benefits

 1.  Private brand at competitive prices

 2.  No minimum order quantaties or surcharges

 3.  Terms of delivery:

      a.  Incoming orders will be shipped the same day (if received before 3.00 pm - valid for 96% of all orders (GST + 1))

      b.  Standard orders

      c.  Express delivery

      d.  nearly all goods available from stock

 

 4.  Terms of payment:

      a.  Payment target: within 8 days, with a cash discount of 2% or within 30 days net

      b.  Monthly bills possible

      c.  3% discount for payments made by direct debit

      d.  Special discounts for master students

 

  5.   Repairservice/rental devices/spare parts for all devices on stock

  6.   When buying devices, on-site installation and instruction possible

  7.   Products are structured in indications for easier navigation

  8.   If dissatisfied with delivered goods, a return or replacement of godds within 14 days is possible

        a.  Goods will only be replaced, when they have been returned unopened and its original packaging

        b.  Returning of goods only via registered mail to receive an acknowledgement of receipt and   

             coverage if lost

  9.   Help and special conditions for laboratory start ups

10.   Business hours: Mo. - Fr. am - 05.00 pm (GST + 1)

11.   Second-hand machinery market